VitaliT Solutions have extensive experience integrating infrastructures, systems, networks, security systems, servers and applications to supporting business continuity.
We ensure the integration of services, systems within, between and into environments. Managing external subcontractors, suppliers, equipment acceptance and installation, configuration, and final commissioning.
VitaliT Solutions supports your calls for assistance in case of hardware or system issues with same business day response either on-site or remote for non-critical issues.
The support arrangements are customized to meet each client’s particular needs.
Pre-emptive Support helps ensure your IT environment retains high availability and high performance with comprehensive range of services:
Remote 24/7 real-time monitoring of your IT infrastructure,
Scheduled joint reviews covering performance of infrastructure including optimization of servers and networks, issue review, forward load planning, Security review – Anti-Malware, Endpoint Protection, and Next-Gen Firewalls,
Business continuity review including disaster recovery,
Hardware and software expenditure planning,
Ensuring system documentation is kept up to date,
Maintenance costs review,
Assessing the user experience with a face-to-face user meetings.
As part of our overall support in caring for your infrastructure, VitaliT Solutions will work with you and maintain your IT infrastructure which includes:
Network and server implementations
Equipment changeover e.g. warranty or lifecycle swap-outs, cabling, routine upgrading and maintenance according to schedule
Integration of services with customers environment
Achieving maximization of energy efficiency in data centre